Complaint

Generic request Winter

If you purchased your skipass from a reseller (your host, travel agency, etc.), please send your request directly to the reseller.

* Required field

Identity

Last Name

First Name

Street

Zip Code

City

Country

Phone Number

E-mail

My request is about products (pass, activity, ...) I bought directly from Isola 2000 ski area

Yes

Details of your complaint

Please note that a proof of purchase might be needed later to process your request

Date of purchase

Type of pass

Type of purchase

Order reference

Proof (proof of purchase, of your problem)

In order to facilitate the processing of your complaint, please provide your proof(s) of purchase

Date of the event

Complaint

I wish to receive information and promotional offers from Isola 2000 ski area.

As a customer of Isola 2000 ski area, you may receive newsletters and promotional offers from Isola 2000 ski area. If you do not wish to receive them, please tick this box.

In accordance with applicable regulations, any personal data collected is computer processed in order to manage your request. Unless you notify your objection, it may also be used to send you information and promotional offers. These data are reserved for the exclusive use of Isola 2000 ski area. These data are processed by the communication department of Isola 2000 ski area and any service provider authorised by Isola 2000 ski area. These data will be stored for 3 years from the end of your relationship with Isola 2000 ski area or your last contact with Isola 2000 ski area. You can access these data at any time and ask for their deletion. You also have a right of opposition, correction, limitation of treatment and portability of your personnal data. To exercise such rights, you may contact the department in charge of personal data protection by sending an email to: isola2000@sem-cm.org

In accordance with applicable regulations, any personal data collected is computer processed in order to manage your request. If you have given your explicit approval by tickig the box above, it may also be used to send you information and promotional offers. These data are reserved for the exclusive use of Isola 2000 ski area. These data are processed by the communication department of Isola 2000 ski area and any service provider authorised by Isola 2000 ski area. These data will be stored for 3 years from the end of your relationship with Isola 2000 ski area or your last contact with Isola 2000 ski area. You can access these data at any time and ask for their deletion. You also have a right of opposition, correction, limitation of treatment and portability of your personnal data. To exercise such rights, you may contact the department in charge of personal data protection by sending an email to: isola2000@sem-cm.org